Salon Cancellations

All bookings will be confirmed via email and a reminder text message &/or email will be sent the day before your booking date to your supplied contact number & email address. 
If you must cancel or reschedule your appointment, please provide at least 24 hours notice.
Cancellations or missed appointments without proper notice may result in a charge of part or all of the service amount.

Patch Testing

Please check when booking if a patch test is required for your treatment and book in for a test at least 24 hours prior to your appointment.

By booking an appointment with Genesis you agree to our policies.
Thank you for your understanding.